Billing

  • do you use paid numbers (numbers where customer pays more than standard rate)? It usually called pay-per-call.
  • We noticed that you have SMS, that inform users about unpaid bills. You have some post pay options?

Voice Routing.

  • usage of PHLO. Does your current solution dependent on PHLO? PHLO image
  • We should understand how deeply you depend on it, because it now doesn't support Videos (Audio for web is in beta)